Free worldwide shipping
Shipping is free worldwide on every product, with no minimum order amount. The seller covers customs, duties, and related import charges connected with delivery. Customers do not need to pay extra delivery-related fees. The product price and order summary are shown in USD so you can review the amount before completing a purchase.
Dispatch and delivery estimates
Orders normally dispatch within 1-3 days. Estimated delivery is 6-12 days. These time frames are estimates and should not be treated as a guaranteed arrival appointment. The progress of an individual order may vary with its destination and the delivery process. If you need an item for a particular occasion, please take these estimates into account before ordering.
Getting your order ready
Please check the delivery name, address, and any relevant order details before completing checkout. Accurate information helps the order move through preparation and delivery. If you notice a mistake after ordering, contact us through the Contact Us page as soon as possible. Include enough order information to identify the request. We will review whether an update is still possible at the order’s current stage; a requested change cannot be assumed to have taken effect until it is confirmed.
Questions during delivery
If delivery information is made available for your order, use it to follow the parcel’s progress. A tracking update may not answer every question about an order. If the estimated delivery window has passed, the parcel appears delayed, or the delivery details do not look right, contact us through the Contact Us page. We can review the order information available to us and explain the next step.
If a parcel arrives damaged, incomplete, or different from the order, contact us with the order details and a description of what happened. Keep any relevant packaging and item information while the issue is being reviewed. Please do not send sensitive payment information in a support message.
Related policies
The Refund Policy explains the 60-day return window and the stated 5-10 day refund timing. The Terms of Purchase cover the information to review before placing an order. For a question about a particular shipment, the Contact Us page is the correct way to reach us.